Top 10 Reasons Why Our Children and Families Love Our School
Child reading a book with her feet propped up on a table at E3 School

The E3 School’s Net Promoter Score(NPS) for 2025 is 83 with a 83% response rate from our families. 

What’s a good score?

80 or above is considered world-class. Above 50 is excellent. 

The NPS is a gold standard metric that asks customers one simple question: “On a scale of 0 to 10, how likely are you to recommend our a company to a friend or colleague?”

If you give us anything eight or below, we ask you to share “why”.

What do we do with that information? We create a customer service action plan every year for our team. 

A BIG thank you to our families for taking time to share their opinions and feedback. 

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Listen to the Top 10 Reasons Why Our Children and Families Love Our School!


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2901 Granby Street | Norfolk, VA 23504
757-961-6416
bblackman@newe3school.org

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